At every Gerber spot our valuable collision professionals can handle each and every element of your respective repair and attempt to receive you back again to the highway as swiftly as feasible, self-confident your automobile appears to be and performs like it did ahead of the accident.
Afterwards, I identified which they experienced didn't hook the windshield washer hose back up. This essential leaving the vehicle yet again in your own home for them to come and repair it.(The business offered to return to my Business to perform the installation, but my operate plan prevented that.)
I'm pleasantly shocked in the Tremendous provider I received from this location! It commenced With all the appointment, I used to be provided the appointment that equipped my schedule. The estement was carried out really speedy and I had been explaied in particulars what will happen future. Then, Chris took me and explained all the things again. He gave the top customer support, he was really client with me.
We were emailing each other, he even response my electronic mail about the weekend. The ladies on the entrance ended up so Skilled and pleasurable, they assisted me with rental vehicle. They coordinated anything for me. I needed to only go drop my car or truck and select it up. The actual work was perfect And that i even have warranty. Definitely Tremendous services, get the job done and a lot of regard! Thanks! I will certainly be back again and advise this put!
Quit adhering to Nick D. three/28/2018 Extensive overdue evaluation! This was the 3rd time I've employed D & R Auto Glass in Pasadena. I known as in and spoke to Iris, who arrived at out to the installer Fernando to acquire pricing for my vehicles windshield.
But, we acquired a cellphone simply call within the mechanics that immediately after checking out it diligently, the windshield would continue to be in tact. They identified a workaround. Ideal. News. At any time! At drop off, and for every our Geico insurance policies arrangement, an Organization auto was ready and accessible to us. It was estimated that our repairs would take over weekly, nonetheless it seems they have been about five times ahead of plan. From your time of fall off to the final pickup of our automobile, I acquired textual content messages with progress updates. "We are focusing on your car." "We are taking superior care of your vehicle." Your vehicle will be All set on stated day." "Your vehicle is prepared for pickup." "Thank you for permitting us support you." Now we picked up our vehicle. It was like nothing every transpired, and it had been also washed and vacuumed. Bravo workforce Gerber for an additional work properly carried out. We have been grateful to Have you ever in our Local community, but I hope It truly is awhile prior to deciding to see you all over again ;-)
b) Once we went to pick up the car, there was nonetheless a niche between the hood and lower system Check Out Your URL of the car. They do not have techs on web-site on Saturday (???) so we have to deliver the vehicle in All over again for something that is Obviously clear that it's not proper and never ought to have been referred to as "finish."
Purchaser gratification is critical to us. I know how annoying This may be, yet again I apologize for the inconvenience. You should Be happy to contact us any time should every other issues crop up.
Our top quality adhesives and epoxies mean you are safely and securely again on highway inside an hour or so of having the do the job completed in Pretty much any kind of weather conditions.
*Auto glass substitution offer has no money worth and can't exceed deductible. Void in which prohibited by regulation. Not valid with almost every other offers. Will not apply to Distinctive buy parts.
The particular repairs had been excellent, because the rear bumper seemed completely new as well as the paint matched perfectly. They even buffed out An additional scratch near the bumper, which was not a Component of the repairs.
@safelite not simply did the safelite dude exchange my windows, he cleaned all 4 of my other windows and my rearview....how magnificent
The tech, Gene A., did a great work on my windshield. He took time to clarify what he was executing and answered all of my queries. He is a wonderful a…
These guys have been terrific from begin to complete. To start with off, the woman I spoke with on the cellphone went earlier mentioned and beyond to aid me locate the replacement windows I wanted. She named all-around so I did not have to and bought me a fantastic cost.